WHAT WE DO
Proactively responding to customer needs and targeted solution optimization
Responsibility for performance, results and customer satisfaction in our own customer base
Recognizing modernization potential, initiating implementation and supporting services in the implementation phase
Central contact person for topics such as spare parts, maintenance services, repairs, training, hotline and on-site services
Escalation authority for operational topics in day-to-day business
WHAT CONVINCES US
Technical and business understanding as well as several years of professional experience, ideally in intralogistics or mechanical engineering
Sound knowledge of contract law and negotiation skills in customer contracts
Strong customer focus, excellent communication skills as well as assertiveness and conflict resolution skills
Entrepreneurial thinking and initiative paired with reliability and cost awareness
Fluent written and spoken German and good knowledge of French and/or English
WHAT WE OFFER
Appreciative working environment, motivated teams and an open Feedback culture
Varied areas of responsibility and individual scope for creativity
Taking on responsibility in a successful international company with a strong focus on culture and values
Secure and stable employer who operates according to the philosophy of “People at the center – learn and grow”
Wide range of opportunities for professional and personal development in the form of classroom training and eLearning