In recent years, the use of QR code and smartphone-based solutions has also increased significantly in the industrial sector.

In addition to process optimization, drivers in the B2B environment are usually increases in sales in the after-sales service business through upselling suitable accessories and spare parts.

Find out more about success factors and procedures for introducing QR codes and web apps in the after-sales service business in the article linked above.

For a future-proof solution, the URL used, i.e. the target website as the content of the QR code, is central: it is important to avoid unwanted dependencies right from the start! GS1 Digital Link offers various advantages in this regard.

As an experienced GS1 system expert, iiotPro also supports the introduction of GS1 Digital Link to connect GS1 identification numbers with web and apps.

The following link also contains a simple after-sales service demo using my espresso grinder as shown in the screenshots above and using GS1 Digital Link: https://iiotpro.ch/01/7649988019210/21/d70012240004116